Legal
Terms of Service
Last updated: June 19, 2026
These Terms of Service (“Terms”) govern your access to and use of Blueprint (the “Service”), operated by tallminded llc (“tallminded”, “we”, “us”). By creating an account, taking an assessment, or purchasing a report, you agree to these Terms.
1. Who you are contracting with
Your contract is with tallminded llc. For payments, your contract for the purchase itself is with Paddle as Merchant of Record (see Section 5).
2. Acceptance and authority
By using the Service you confirm that you are at least 16 years old and have the legal capacity to enter into these Terms. If you use the Service on behalf of an organisation, you confirm you have authority to bind that organisation.
3. The Service is not clinical
Blueprint is a self-insight tool inspired by public-record research in Transactional Analysis and motivation psychology. It is not a medical device, diagnostic tool, therapy, or a substitute for professional advice. Results, scores, and narrative reports are for personal reflection only. Do not rely on Blueprint to make medical, psychological, legal, financial, employment, or safety decisions. If you are in crisis, contact a licensed professional or local emergency services.
4. Account and acceptable use
- Provide accurate information and keep your account credentials confidential.
- You are responsible for all activity under your account.
- You must not: use the Service unlawfully; commit fraud or impersonate others; infringe intellectual property or privacy rights; scrape, probe, or otherwise interfere with the security of the Service; upload malware; or attempt to reverse engineer the Service except as permitted by law.
- You retain ownership of the content you submit (your answers, stories, and account information). You grant us a limited, non-exclusive licence to host and process that content solely to operate the Service.
5. Payments and refunds
Blueprint paid reports are digital products that are generated and delivered to your account immediately on purchase. Refunds may be requested within 14 days of purchase by contacting hello@knowblueprint.com.
Paid reports persist after retakes
Paid reports you have unlocked stay accessible in your account even if you retake the assessment later. Retaking the assessment does not affect previously purchased reports and will not replace or update your previous purchase.
Chargebacks
Please reach out to us before initiating a chargeback. Chargebacks are costly to resolve and we will almost always be able to address the underlying issue more quickly via email.
6. Report content
Paid reports may use AI to generate narrative summaries based on your assessment data. AI output can be incomplete, inaccurate, or misleading. Review it critically; do not rely on it for any decision with real-world consequences. tallminded does not guarantee the accuracy, completeness, or fitness for purpose of any AI-generated content.
7. Intellectual property
The Service, including the assessment design, scoring logic, report templates, software, and branding, is owned by tallminded or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Service for personal, non-commercial purposes. You may not resell, republish, or redistribute the Service or paid reports.
8. Service availability
The Service is provided “as is” and “as available”. We do not warrant that it will be uninterrupted, error-free, or that scores or reports will be free from inaccuracies. To the fullest extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
9. Limitation of liability
To the maximum extent permitted by law, tallminded and its officers, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or goodwill. Our aggregate liability arising from or related to the Service will not exceed the greater of the amounts you paid us in the 12 months before the claim, or US $50. Nothing in these Terms excludes liability for fraud, death, or personal injury caused by negligence where such exclusion is prohibited by law.
10. Indemnity
You agree to defend, indemnify, and hold harmless tallminded from any claim or demand arising out of your misuse of the Service, your content, or your breach of these Terms.
11. Suspension and termination
We may suspend or terminate your access to the Service if you breach these Terms, if continued use poses a security or fraud risk, or for non-payment. You may close your account at any time by emailing hello@knowblueprint.com. On termination, your right to use the Service ends, but Sections that by their nature should survive (e.g. intellectual property, disclaimers, limitation of liability, indemnity) will survive.
12. Changes
We may change these Terms from time to time. Material changes will be announced in-app or by email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
13. Governing law
These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles. The state and federal courts located in California will have exclusive jurisdiction over any dispute arising out of these Terms, except where mandatory consumer protection law in your jurisdiction provides otherwise.